Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

Location: We are actively hiring in Washington, D.C., San Diego, and select geo-flexible (remote) locations.
Candidates across the U.S. are encouraged to apply. Roles based in D.C. require hybrid work, while those in San Diego are fully on-site.
If you're open to relocation, hybrid, or remote work, we welcome your application and encourage you to indicate your location interest during the application process.

About the Opportunity: 

LINK is actively seeking a Design Strategist to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives.

This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results.

Qualifications: 

• Bachelor's degree in Design, Communication, Sociology/Psychology, or related fields
• 7-10 years of experience in design strategy or related roles
• Expertise in human-centered design and design thinking methodologies, with a proven ability to transform data into impactful visual stories
• Extensive experience in various design areas (e.g., service design, experience design, brand development, information design, graphic design) and able to propose the best solutions for each project
• Proficient in designing and facilitating design thinking and interactive research sessions with executive leaders and their teams
• Strong written and verbal communication skills, with the ability to collaborate effectively with clients and cross-functional teams

Responsibilities:

• Co-lead client meetings, workshops, and strategic visioning sessions
• Plan and conduct human-centered research activities, including interviews and co-creation workshops
• Perform and synthesize primary and secondary research using qualitative and quantitative methods
• Uncover key insights and frame problem statements to inform design direction
• Develop research artifacts such as personas, journey maps, and insight summaries
• Create strategic messaging and written content for reports, presentations, and visual storytelling products
• Identify content priorities and information hierarchies; support wireframing and content mapping
• Contribute to prototype development and iterative design processes
• Collaborate with design teams to produce infographics, charts, and diagrams
• Translate complex ideas into compelling visual stories for print and digital formats

Work Schedule:

• Full time, 40 hours per week

• Occasional onsite presence may be required for client meetings, presentations, or working sessions. This could include local or national travel, depending on the locations of the employee and client.

Salary 
We're committed to offering competitive compensation. While the salary range for this position is [86,00-116,000], your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• Healthcare reimbursement up to $450/month for the individual employee premium
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Location: Candidates must relocate to San Diego, CA or live in this area - with on-site requirements at a government facility

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking an Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications: 

• Clearance: Secret or Top Secret strongly preferred 
• Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
• 5-10 years of experience in graphic design or a related role
• Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
• Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
• Capable of meeting deadlines and adapting to changing requirements
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
• A bias towards positivity, openness and supporting others

Responsibilities:

• Collaborate with our strategy team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
• Motivated to solve end-user challenges, deliver on business goals and client outcomes.
• Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
• Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
• Create infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
• Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
• Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
• Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
• Mentor and delegate junior designers and work as a team to manage project deadlines and workload
• Bring curiosity, creativity and an open mind to every challenge
• Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)

Work Schedule:

• Full time, 40 hours per week
• On-site requirements at a government facility
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary
We're committed to offering competitive compensation. While the salary range for this position is $80,000-$90,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly technology stipend
• Healthcare reimbursement up to $450/month for the individual employee premium
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2000 Learning & Development reimbursement program
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

Location: We are actively hiring in Washington, D.C., San Diego, and select geo-flexible (remote) locations.

Candidates across the U.S. are encouraged to apply. Roles based in D.C. require hybrid work, while those in San Diego are fully on-site.

If you're open to relocation, hybrid, or remote work, we welcome your application and encourage you to indicate your location interest during the application process.

About the Opportunity:

LINK is actively seeking an Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications: 

• Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
• 7-10 years of experience in graphic design or a related role
• Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
• Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
• Capable of meeting deadlines and adapting to changing requirements
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
• A bias towards positivity, openness and supporting others

Responsibilities:

• Collaborate with our strategy team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
• Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
• Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
• Create infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
• Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
• Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
• Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
• Oversee junior designers and work as a team to manage project deadlines and workload
• Bring curiosity, creativity and an open mind to every challenge
• Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)

Work Schedule:

• Full time, 40 hours per week
• Occasional onsite presence may be required for client meetings, presentations, or working sessions. This could include local or national travel, depending on the locations of the employee and client.

Salary
We're committed to offering competitive compensation. While the salary range for this position is [71,000-97,000], your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• Healthcare reimbursement up to $450/month for the individual employee premium
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2000 Learning & Development reimbursement program
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Location: San Diego, CA – with on-site requirements at a government facility.

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking a Senior Design Strategist to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives.

This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results.

Qualifications: 

• Active Clearance: Secret or Top Secret strongly preferred 
• 10+ years of experience in design strategy or related roles
• Bachelor's degree in Design, Communication, Sociology/Psychology, or related fields
• Expertise in human-centered design and design thinking methodologies, with a proven ability to transform data into impactful visual stories
• Extensive experience in various design areas (e.g., service design, experience design, brand development, information design, graphic design) and able to propose the best solutions for each project
• Proficient in designing and facilitating design thinking and interactive research sessions with executive leaders and their teams
• Strong written and verbal communication skills, with the ability to collaborate effectively with clients and cross-functional teams

Responsibilities:

• Advancing Human-Centered Design (HCD) by leading client meetings and visioning sessions
• Designing and facilitating HCD workshops and research activities, including primary research mechanisms
• Conducting primary and secondary research with a high level of journalistic standards
• Synthesizing quantitative and qualitative data
• Uncovering and framing key problems
• Developing actionable insights and identifying content, hierarchies, and visual concepts for storytelling products
• Leading and supporting the visual prototyping process
• Translating ideas into compelling solutions and visual stories
• Collaborating with the design team to create infographics, charts, diagrams, presentations, and other visual products for both print and digital formats
• Capturing client requirements, missions, visions, goals, and KPIs/OKRs
• Building and maintaining strong client relationships
• Working iteratively by proactively seeking feedback from internal teams and clients to enhance solutions
• Managing project deadlines and balancing workloads effectively

Work Schedule:

• Full time, 40 hours per week
• On-site requirements at a government facility
• Some travel required to attend relevant events and conferences, and participate in LINK team events 

Salary
We're committed to offering competitive compensation. While the salary range for this position is $130,000- $165,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• Healthcare reimbursement up to $450/month for the individual employee premium
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Join our Talent Community to be the first to hear about relevant roles and exciting new opportunities as LINK continues to grow. We’ll keep your experience in mind and reach out when positions that align with your background and interests open.